Sony Ericsson problems
I know Pier is pretty excited about his new Sony Ericsson mobile …and I was fine with my K750i, too …until this one morning about two weeks ago.
I’ve noticed that my phone was much less stable down here (in Australia). Every now and then it got stuck and I had to reboot it (=remove the battery, wait, put the battery back in). But that very morning not even that helped! It just gave me a white screen …or got stuck just at the logo. After about 20 tries I managed to get a network connection again ….but not for long.
So I called the support hotline. They said since it is a German phone it *might* have some problems with the Telstra network. (Huh!?) He suggested a master reset and a firmware upgrade. If I cannot get it working I have to send it back to Germany as there is no such thing as a world wide warranty for it. They would have to charge me in Australia although it’s only about half a year old.
After fighting with the crappy Sony Ericsson update software I got the new firmware installed. (The updater software insisted that my version of flash was not compatible – but did not even bother to tell me which one was the right one. Installing an old version of the software itself worked in the end) A few days went by and it looked as if my phone was working properly again …until it got stuck again on Sunday.
This time though it did not even bother to turn on at all! Removing the batteries, putting them back in, charging …nothing – just a black screen. I fear I have to check how much the repair will be. This sucks so badly – so far the worst experience I’ve had with any of my phones.
Fortunately a colleague had a spare mobile so at least I am reachable again.